Accounts – How do they work?

What is a account?

The account is a new Blizzard Entertainment account; used to manage and control all of your Blizzard Entertainment gaming accounts in one manageable account area.

I don’t have a account should I get one?

At this time we do not see any benefit to creating a account and merging it with your World of Warcraft account. Customers: We do not recommend merging accounts purchased from our store with the new system. If you do create a account do not merge multiple WoW accounts into a single account, this may put your accounts at risk. You also must register the account under the name registered to the World of Warcraft account (The orginal account holders name). If you do not have this please contact us.

What do I need to create a account?

Email Address, Password, Secret Question, Secret Answer, First Name, Last Name. Your account will have different information from your World of Warcraft account, this includes secret question and answer. After creating a account you will use your login information to access your World of Warcraft account management.

Create a account

Information for account traders: When completing a transaction or transferring ownership of a World of Warcraft account you will now need to ask the other party if the World of Warcraft account has been merged with a account. You will then need to collect the details for BOTH the World of Warcraft and account. Customers: Customers are NOT protected under our WoW account guarantee if your account information is shared with a third party during an account trade or other activity. We do not believe account trading to be a safe activity. Account Scams

When merging a World of Warcraft account with a account the only pieces of information that Blizzard requires is a username and password for the World of Warcraft account. Once the World of Warcraft account is merged all account changes and updates must be conducted via the account. Players will be unable to reset their password or email using their WoW account information; players will need to use their information. As the information can be different from your WoW information many players are falling victim to hackers obtaining players WoW username and password and merging the stolen WoW account with a new account. Once this is completed none of the information on the WoW account can be updated via the account management page as the hacker has the information.

What do I do if my account is hacked and merged with a account that does not contain my information?

If you are a customer please immediately contact us and we will resolve the situation immediately. If you are not a customer you will need to directly call Blizzards Billing & Account Administration at 1-800-592-5499. When connected inform the representative that your World of Warcraft account has been merged with a account, inform them you do not have a account. The representative will ask you a few authorization questions based on your World of Warcraft account information, the representative will then create a account for you with the information you have provided and move your WoW account from its current account to the new account. You will now have access to your World of Warcraft account.

New WoW Account Email Phishing Scam

There is a new World of Warcraft account phishing email being sent to unsuspecting WoW players. This email is being sent claiming your WoW account will be disabled if you do not reply with speciifc account details. In panic many WoW players are replying with thier account details and in result having thier WoW account stolen.

Below is the phishing email:Â

From: wowaccountadmin <>
Sent: Wednesday, March 18, 2009 2:44:47 AM


It has come to our attention that you are trying to sell/trade your personal World of Warcraft account(s).
As you may or may not be aware of, this conflicts with the EULA and Terms of Agreement.
If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by Blizzard Entertainment’s employees.
If you wish to not get your account suspended you should immediately verify your account ownership. If the information is deemed accurate, the investigation will be dropped.
This action is taken because we at Blizzard Entertainment take these sales
quite seriously. We need to confirm you are the original owner of the account.
This is easiest done by confirming your personal information along with concealed information about your account.
You can confirm that you are the original owner of the account by replying to this email with:
Use the following template below to verify your account and information via email.
* First and Surname
* Date of birth
* Address
* Zip code
* Phone number
* Country
* Account e-mail
* Account name
* Account password
* Secret Question and Answer

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.
We ask you to NOT change password until the investigation is fully completed.

Blizzard Entertainment Inc
Account Administration Team
P.O. Box 18979, Irvine, CA 92623
Account Administration Team
Blizzard Entertainment



We can tell this is a phishing email because:

1. The email is from: From: wowaccountadmin, notice the email is sent from the domain Blizzard Entertainment ONLY sends emails from or domains.

2. The email has been sent to multiple parties via the CC function on an outbound email. Blizzard Entertaiment will never send out emails with other individuals addresses in the CC field.

3. The email does not address you by name or account name. Blizzard Entertainment will always address you by name or your World of Warcraft account username.

4. The email is asking you to send information that Blizzard Entertainment already has on file. Blizzard Entertainment will never request your account information from you.

G13 Gaming Keyboard by Logitech

We are fans of MMORPG’s and FPS’s games and are continually looking for the best gaming devices. Today we bring to you the G13 gaming keyboard built just for gaming, unlike conventional keyboards the G13 manages to fit the most important keys into a comfortable and small platform. The G13 follows the natural shape of your hand and fingers for increased comfort during even the longest World of Warcraft raiding sessions. There are twenty-five programmable keys on the G13 with the ability to program macros into single keystrokes. For those of you who still look to type the keyboard manufactures have provide illuminated keys and an LCD screen that can display live stats for the most popular online gaming titles.

Player Reviews:
First Person Shooter (FPS)
“As a FPS enthusiast as well as running many public FPS games (DOD, CS, BF2) I have never used a standard keyboard for gameplay. Having used a Thrustmaster Thrustmapper, Belkin’s N52 and the Saitek Command gaming keyboards over the past several years, I found the G13 easy to set up, sleek and comfortable to use. The keys are well placed and the programming was a snap. The LCD and selectable color back lite display and keys well compliment this unit. FPS players who currently use a G15 or standard keyboard will find the switch to the G13 a breeze.”

Player Reviews:
Massive Multiplayer (MMORPG)
“Purchased the G13 gamepad the day before I went on vacation for a nine day World of Warcraft binge. On the third day of using the G13 I felt fully comfortable with all of the different programmable keys. I play an Undead Priest, Undead Warlock, and a Blood elf Death Knight, I had a LOT of keys to remember… The G13 makes this so easy! It becomes 2nd nature…”

We recommend using the G13 Gaming Keyboard with the SteelSeries I-2 Mouse Pad
Read more about the G13 Gaming Keyboard on Logitech’s web site.

Second Skin – A documentary about WoW Gamers

Second Skin introduces viewers to the real people who populate online virtual worlds in games like World of Warcraft and Second Life.

Couples who have fallen in love without meeting, disabled players whose lives have been given new purpose, those struggling with addiction, Chinese gold farming sweatshop workers, wealthy entrepreneurs and legendary guild leaders — all living within a world that doesn’t quite exist.

Second Skin premiered opening night of SXSW 2008 to sold out shows, rave reviews and unprecedented press. It then had its International Premiere at Hot Docs, selling out and appearing on multiple Must See lists. The filmmakers have been interviewed by Newsweek, The New York Times, The Boston Globe, NPR, Wired, Fox TV, MSNBC and many others.

Second Skin will be coming to theaters in Spring ‘09 and released on DVD soon after.

World of Warcraft Arena Tournament 2009

Want your chance to fight for fame and fortune? Want to prove your skills in 3v3 Arena combat? Want to earn exclusive rewards for your character? Now is your chance to sign up for the 2009 World of Warcraft® Arena Tournament, featuring level 80 characters and epic gear from Wrath of the Lich King.

In addition to the cash prize pool of over $200,000, participants will have a chance to earn an Armored Murloc in-game pet, with top teams contending for the coveted “Vanquisher” title for their live characters.

Registration is now open for the online qualifier, so head on over to the Arena Tournament page for more information about the Arena tournament and sign up now. We look forward to seeing you there!

Did you know? New WoW Email Update Feature

There is a new World of Warcraft email update feature on the account management on The new email update feature allows the owner of the account to update his or her email without having to click a confirmation link in the email currently registered to the account. This is a great improvement for any players that loose access to the email registered to their World of Warcraft account.

Step-by-Step instructions
How to use the new World of Warcraft email update feature.

Go to


Click on the change your email icon, shown above.


Type in the current email address registered on the World of Warcraft account or the last six characters of your World of Warcraft CD-Key code. Type in the secret answer for the World of Warcraft account.









Type in the new email address that you would like to be registered to the World of Warcraft account.

Click Continue, the email address on your account has now been updated!

World of Warcraft Account Security Tips

Keeping Your World of Warcraft Account Safe


World of Warcraft General Security

We will always do our best to make your gaming experience enjoyable, If you ever need assistance please let us know.

WoW Power Leveling safe?

No, buying WoW power leveling is not safe. Many gamers every day are mislead into purchasing power leveling services due to the low cost and high gain. Power leveling is very inexpensive as the entire industry is based off of the employment of cheap labor from overseas countries such as China and the Philippines.

Many power leveling services claim that all of the leveling is completed in the U.S, this is false. There are two reasons why this statement is always false.

1. The Fair Labor Standards Act in the United States sets the federal minimum wage at $6.55 per hour.
2. It takes a minimum of 7 days to reach level 80 from level 1. That is 7 days played for a total of 168 hours.


Power Leveling from the US
$6.55 x 168 hours = $1100.40


Power Leveling from China
$0.35 x 168 hours = $58.80

Some power leveling services are charging as low as $138.00 USD for power leveling from level 1 to 80. These companies can charge these low rates as they are employing people from third world countries that can and will work for pennies an hour.

The problem? Blizzard Entertainment has security systems built in place to easily detect game logging from these countries. When you send your account to a power leveling service you are sending it overseas, to be logged into from a computer and IP from an overseas country most commonly China. If you share your account login with a power leveling service your account will be disabled, suspended, or banned. We do not recommend power leveling to any player.

We want to hear from you! Have you used Power Leveling services? Did you have a good or bad experience?

Buying WoW Gold, Safe?

Yes, the majority of the time. However we have heard from industry insiders that Blizzard Entertainment does monitor the delivery of gold to players when a gold mule is detected. Rather then disabling the gold delivery account, Blizzard Entertainment monitors the delivery of the gold to the players who are purchasing it. Over time a large list of players making the gold purchases is developed and all of those players accounts are disabled all at one time. Blizzard Entertainment usually does not disable accounts on the spot when an infraction is made, there is a list of player accounts scheduled to be disabled all at one time, commonly coined as a “ban wave”. If you are buying gold, you are not the only one, below are traffic stats for two of the top gold selling sites.


We want to hear from you. Have you purchased gold? Was it delivered safely? Leave a comment, let us know.

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