BuyMMOAccounts.com is located in Calgary, Alberta, Canada and has been in business since June 2007. We have customer support representatives available seven days a week via phone (866-999-1177), live chat and email. We will absolutely be here for you if you ever have any issues with your purchased World of Warcraft account. When purchasing from us you have peace of mind with a rock solid guarantee and live support just a phone call away.

Our Guarantee To You:

• If your World of Warcraft account is found to be compromised we will do everything possible to return that account to you. If we are unable to return your account to you, you will be compensated with a store credit for your FULL & COMPLETE purchase amount.
• If your World of Warcraft account is found to be disabled by Blizzard Entertainment we will do everything possible to have the account re-opened. If we are unable to return your account to you in fully working condition, you will be compensated with a store credit for your FULL & COMPLETE purchase amount.

Please be aware: our guarantee covers you for 1 year from the date of purchase of your account. An extended waranty may be purchased during checkout.

Security Guarantee "Mini FAQ":

What happens if I lose access to my account?

To report problem with your account, go to our helpdesk (located on the right hand side of the web site in the "Support" box. Then click on Submit Ticket, select ACCOUNT LOGIN ISSUES, and click Next.

The account login issue form will be displayed to you - Please fill in the form and click Submit. This will start an investigation into your account, to determine why you have lost access to your account.

Investigations usually take 24 hours to complete (not including weekends). Upon completion of investigation, we will contact you via telephone or email, with two possible results:

1. Account is returned to you, and secured.
2. Account can not be recovered, and credit is issued to you for your full purchase amount.

Is it safe to use my own credit card on an account?

Yes, it is absolutely safe.

Does moving my character to a new account add any additional security?

No, moving your character to a new account will not add any additional security. Many account retailers force customers to move the characters they are buying to a new account and claim by doing so the account will be more secure. This is false, moving your character to a new account will only cost you more money and will do nothing to add any additional security to your account.

Where do your accounts come from?

All of our accounts are "pre-played"-"pre-leveled" accounts purchased from players who are retiring from World of Warcraft. All of our World of Warcraft accounts are purchased from players that are located and play within the United States or Canada. The accounts listed on our website only have North American IP's logged onto them.

Is it safe to share my account information with friends or other parties?

No, it is very unsafe to provide your account login information to a third party.

Is it safe to use power leveling companies to level my character?

No, your account will be disabled if you use a power leveling company to level your character.